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County Advice Overview 

Dial a Ride and Call and Go schemes provide a bookable service for people who have problems accessing public transport, for example if you live too far from a bus stop, find it difficult getting on and off public buses, or there is no bus service nearby.

All vehicles are wheelchair accessible and safety-trained drivers will help you to board and with anything else you need on your journey.

You do not need to be registered disabled or use a wheelchair to be eligible but must register for the service.

They are not-for-profit organisations and only charge based on their actual operating costs, so the fare you pay will be competitive with public transport costs in most cases. Fares are much cheaper than taxis and there is sometimes a reduced rate for bus pass holders.

Not all Dial-a-Ride Schemes can take you to hospital appointments or day care centres. These appointments should be arranged by your doctor, the hospital, or social services.


East Hull Community Transport – 01482 719 600

East Hull Community Transport | Dial a Ride – East Hull Community Transport (

Our Dial a Ride service has proved to be a great success and extremely popular. If you find it difficult or are unable to use public transport East Hull Community Transport can help. Our Dial a Ride service is a convenient way to go to the hospital, doctors, and dentist appointments. You can use the service to keep in touch with friends and family or just visit the local shops. The Dial a Ride service is here to help you with your transport needs. Our entire Dial a Ride vehicle fleet are wheelchair accessible.

This service is £3.50 per journey.

Medibus Transport01964 536 684


MEDiBUS services are available to many residents living in the East Riding of Yorkshire. They provide a friendly, door to door, accessible transport solution for those who need to attend medical appointments at hospitals, doctor’s surgeries, and clinics. Services operate on a pre-booked, first come, first served basis weekdays only. For patients or visitors and we are able to accommodate a family member or friend to travel with you.

A number of services are currently operated throughout the county, either by East Riding Yorkshire Council or Community Transport Groups. We operate the Hornsea and surrounding area MEDiBUS and the Bridlington MEDiBUS.

This service is £10 for the return journey, there is a £5.00 discount if you are of bus pass age. Single fare is £5.00 and £2.50

To book a seat ring 03456 445959 Monday to Friday 08:30 to 16:30 (excluding bank holidays) or email

Driving Miss Daisy0333 014 6211

A national organisation who has franchises across the region.

Community Cars

Managed by a mixture of volunteers and charities, community cars can help people to stay independent, participate in their communities and access vital public services and employment. They can help you go shopping, get medical appointments, visit friends and family or have a good day out.

Most need to be booked in advance and may have eligibility criteria you need to meet.

Practical things to think about and questions to ask when looking for a community transport provider.

What type of journey are you making? Some schemes are specific and can only help in certain situations e.g., medical appointments.

  • Are you eligible to use the scheme?
  • Does the scheme cover your area? There are many good neighbour volunteer schemes in rural parts of the country that are for people in live in those villages.
  • How much notice is required to book a trip?
  • Is there a cost involved?
  • How to book?
  • Does it meet any accessibility requirements you have? E.g., Wheelchairs and scooters. Getting in and out of the car.

Car Scheme Operators

Hull CCG

Non-emergency Patient Transport Services – Hull CCG

Transport too your hospital appointments.

Beverley Community Lift – 01482 868 082

Welcome | Caring, voluntary transport service (

Providing a caring and sustainable transport service, at the heart of our community, for everyone who needs our help. With dedication and compassion, we will combat social and rural isolation by getting people out and about and by keeping them in touch with their community.