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County Advice overview

Bus operators in Lancashire are steadily making more of their buses as accessible as possible in compliance with the standards required by government regulations. This includes but is not limited to the use of ramps, display screens, audio-visual ‘next stop’ announcements and low floor buses.

Key tips for Planning your journey

When planning a journey by bus, things to consider might be “Where is my nearest bus stop?” and “What bus number do I need?”. You may also want to think about buying your ticket, what it will cost, can you pay by cash or card and can you buy it in advance online. Be aware that online tickets for buses are often non-refundable if you cannot make your journey.

Buses can only stop at marked bus stops, so you need to be sure where you are getting off in advance. If you are not sure, the bus driver should be happy to help you. Ask the driver to let you know when your stop is coming up. You may need to consider if the nearest bus stop is accessible if you are travelling with a scooter or wheelchair.

First Buses Accrington Journey planner | First Bus

Can help with advice about travel choices in your area that may result in saving you time and money.

First Buses have produced cards called Extra Help to Travel cards and Safe Journey Cards for people who have a disability to use on their buses. They are available from Travel shops, or you can download one using the link below:


Journey planning

Local bus providers have journey planners and will be able to help you with information regarding your journey.

Traveline is a partnership of transport companies, local authorities and passenger groups which have come together to bring you routes and times for all travel in Great Britain by bus, rail, and coach to provide it in as many different ways as possible. Plan Your Journey | Traveline

You can check when the next buses in the Accrington area are due at your chosen stop here:

Accrington –

If you are travelling outside the county, the national Next Buses website will help you search for bus timetables and your nearest bus stop.

You can put in your postcode to find your nearest stop and the next bus due



Pilkington Bus Accrington

Pilkington Bus | Welcome Aboard


The Blackburn Bus Company

The Blackburn Bus Company (


The Witch Way

Witchway (


The Burnley Bus Company

The Burnley Bus Company (


Help with cost – Concessionary Travel

Older Person’s Pass

Concessionary bus passes are available for older people who have reached state pension age and resident in Lancashire. The older person’s bus pass entitles you to free travel on bus services throughout England from 9.30am to midnight Monday to Friday and all day at Weekends and on public holidays.

For further information

Apply for a concessionary travel pass (NoWcard) – Lancashire County Council


Residents of Lancashire can apply here:

NoWcard: How to Apply, Age


Disabled Person’s Bus pass

If you have a disability, you may be entitled to a Disabled Person’s bus pass Residents of Lancashire. There is no upper age restriction for the disabled person’s bus pass.

Information on eligibility is available here:

Apply for a concessionary travel pass (NoWcard) – Lancashire County Council

Residents of Lancashire can apply here:

NoWcard: How to Apply, Age


Travelling with mobility equipment

Wheelchairs and Scooters

All Pilkington Bus Accrington, The Blackburn Bus Company, The Burnley Bus Company

and The Witch Way buses are built for easy access with low floors.

All low floor buses have a dedicated area for wheelchair/scooter users; other passengers are required to give up the space for wheelchair/scooter users.

When your low floor bus arrives at the bus stop you can ask the driver to lower the step and/or ramp to allow you to board.

Wheelchair/scooter users have priority over everyone else for the use of the designated wheelchair space, since this is the only place in which they can travel safely.


Pilkington Bus Accrington

Wheelchair Access

All our buses are wheelchair accessible.

All our buses have an access ramp at the entrance, if you require the ramp to be lowered when you board or alight the bus, please ask your driver for assistance.

All of our buses have a dedicated wheelchair space.

Wheelchairs must be positioned with the brakes on and with the back of the chair against the backrest, aisles and gangways must be kept clear at all times.


Assistance Dogs

All recognised guide dogs and assistance dogs are allowed to travel for free.