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County Advice Overview

Ring and Ride and Community Transport Association schemes provide a bookable service for people who have problems accessing public transport, for example if you live too far from a bus stop, find it difficult getting on and off public buses, or there is no bus service nearby.

All vehicles are wheelchair accessible and safety-trained drivers will help you to board and with anything else you need on your journey.

You do not need to be registered disabled or use a wheelchair to be eligible but must register for the service.

They are not-for-profit organisations and only charge based on their actual operating costs, so the fare you pay will be competitive with public transport costs in most cases. Fares are much cheaper than taxis and there is sometimes a reduced rate for bus pass holders.

Not all Schemes can take you to hospital appointments or day care centres. These appointments should be arranged by your doctor, the hospital or social services.



Ring and Ride

Ring and Ride is a service to meet the needs of people who find it difficult or are unable to access the general transport network, either part or all of the time. It is a door-to-door minibus service with drivers who are trained in passenger assistance.

You can call our Customer Contact Centre on 0330 053 8141 and our staff will be happy to help.


Ring & Ride accessible minibuses | Transport for Greater Manchester (

Age UK –01254 239972 Local services (


Community Cars

Managed by a mixture of volunteers and charities, community cars can help people to stay independent, participate in their communities and access vital public services and employment. They can help you go shopping, get medical appointments, visit friends and family, or have a good day out.

Most need to be booked in advance and may have eligibility criteria you need to meet.

Practical things to think about and questions to ask when looking for a community transport provider.

Burnley & Pendle Dial-a-Bus Service

Central Lancashire Dial-a-Bus

Rossendale Dial-a-Bus

Community transport services – Lancashire County Council

What type of journey are you making? Some schemes are specific and can only help in certain situations e.g., medical appointments.

  • Are you eligible to use the scheme?
  • Does the scheme cover your area? There are many good neighbour volunteer schemes in rural parts of the country that are for people in live in those villages.
  • How much notice is required to book a trip?
  • Is there a cost involved?
  • How to book?
  • Does it meet any accessibility requirements you have? E.g., Wheelchairs and scooters. Getting in and out of the car.


Car Scheme Operators

Burnley, Pendle and Rossendale

Burnley, Pendle & Rossendale Council for Voluntary Service

01282 412096 or 01282 835908

Monday to Friday 9am to 2pm

This scheme is supported by

LCC and Burnley, Pendle & Rossendale Council for Voluntary Service