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Community Transport Shrewsbury


Shropshire Community Transport

Shropshire Community Transport Consortium | Dial-a-Ride

Shrewsbury Dial a Ride

Accessible community based transport | Shrewsbury Dial-a-Ride (

CT Passenger services

Other services provided include Group travel in minibuses, shopper services, self-drive by hiring a minibus, travel assist, Dial-a-Ride, patient transport and even a travel club for members who want to participate in local trips!

County Advice Overview

Dial a Ride and Call and Go schemes provide a bookable service for people who have problems accessing public transport, for example, if you live too far from a bus stop, find it difficult getting on and off public buses, or there is no bus service nearby.

All vehicles are wheelchair accessible and safety-trained drivers will help you to board and with anything else you need on your journey.

You do not need to be registered disabled or use a wheelchair to be eligible but must register for the service.

They are not-for-profit organisations and only charge based on their actual operating costs, so the fare you pay will be competitive with public transport costs in most cases. Fares are much cheaper than taxis and there is sometimes a reduced rate for bus pass holders.

Not all Dial-a-Ride Schemes can take you to hospital appointments or day care centres. These appointments should be arranged by your doctor, the hospital, or social services.

Community Cars

Managed by a mixture of volunteers and charities, community cars can help people to stay independent, participate in their communities and access vital public services and employment. They can help you go shopping, get medical appointments, visit friends and family, or have a good day out.

Most need to be booked in advance and may have eligibility criteria you need to meet.

Practical things to think about and questions to ask when looking for a community transport provider.

What type of journey are you making? Some schemes are specific and can only help in certain situations e.g., medical appointments.

  • Are you eligible to use the scheme?
  • Does the scheme cover your area? There are many good neighbour volunteer schemes in rural parts of the country that are for people in live in those villages.
  • How much notice is required to book a trip?
  • Is there a cost involved?
  • How to book?
  • Does it meet any accessibility requirements you have? E.g., Wheelchairs and scooters. Getting in and out of the car.