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Regional Operators

There are no coach operators running services exclusively within the Worcester area.


National Operators within the West Midland Region

National Express

Provides a coach service from Worcester

This service runs to Gloucester and London


Help with cost

Check my Bus

Will help you find the cheapest fares for your journey


National Express Senior Coachcard

If you’re 60 or over, you can apply for a National Express Senior Coachcard. It offers a 1/3 saving on Standard and Fully Flexible fares to hundreds of towns, cities, and airports across the UK.

There’s are no restrictions on peak and off-peak travel times, so you can travel when it suits you and your plans. This includes public holidays, bank holidays and weekends. Benefits include:

  • Save 1/3 on Standard and Fully Flexible fares, even at peak times.
  • £15 day-return on Tuesdays, Wednesdays, and Thursdays to anywhere in the UK (excluding airports), just book 3 days in advance of your travel.
  • Free journey if your coach is delayed for over an hour

Apply for a card on their website, by phone or at any National Express ticket outlet

0871 781 8181



Planning a journey

National express

Book tickets online of via ticket office.

Assisted Travel Team also available to talk through any need on 03717 818181 (lines open 8am – 8pm, 7 days a week), or email us using our assisted travel form.

National Express have created a selection of journey assistance cards for passengers. These explain to staff and drivers any need for assistance or exemptions from requirements, eg, if you have a hearing impediment. They can be downloaded here:



Traveline is a partnership of transport companies, local authorities and passenger groups which have come together to bring routes and times for all travel in Great Britain by bus, rail, coach, and ferry. They can help you find the way that best suits you for making your journey using the most up to date information. From their homepage you can plan your journey from door to door, see the different ways you could travel, how long the journey will take and view your route on a map.


Help by phone

If you need help to plan a journey, traveline’s national call centre can be contacted on 0871 200 2233 between 07.00 and 10.00 seven days a week (more limited hours at Christmas/New Year). Calls cost 12p per minute plus your phone company’s access charge.


Travelling with Mobility Equipment

National Express

Have a dedicated Assisted Travel Team who you can contact on 03717 818181 to talk through your needs (lines open 9 am – 5 pm, 7 days a week). It isn’t a requirement to book your assistance in advance, but it will help to provide your assistance if you let them know.

Coaches are equipped with a wheelchair lift. However, it can’t be deployed at all stops, so it’s best to check in advance if your stop is accessible.

Wheelchair users are advised to book travel in advance, although this is not essential. This will allow them to carry out the following:

  • that the wheelchair is compatible with the space on the coach
  • that the combined weight of the customer and the wheelchair do not exceed the maximum weight capacity of being lifted by the wheelchair lift
  • that the locations at which the customer plans to board and alight the coach from are accessible stops at which the wheelchair lift can be deployed
  • that the specific coach on which the customer plans to travel is not already fully booked

It is recommended that you contact them 36 hours in advance of travel on the telephone number above. This will ensure we are able to carry out these checks. If you book same-day travel, they will make all reasonable efforts to carry out these checks on the day.

Customers cannot travel in their mobility scooters, however small lightweight mobility scooters that can be dismantled and safely stowed in the luggage hold of the coach are accepted.

In order to check if your scooter will be accepted, you will need to give details of the size, make and model of the mobility scooter you will be travelling with. You will be advised

either at the time of booking or by calling you back, about the suitability of your mobility scooter for carriage in the luggage hold.


Assistance Dogs

Are accepted on National Express services.

You just need to contact the Customer Service at the latest 36 hours before departure.